You deserve to know your consumer rights, and our expert advice makes it simple to understand what you're entitled to across shopping, utilities, holidays, finance and so much more. Consumer Rights Expert is here to help.
Try our 7 free tools including the Ask the Consumer Rights Expert, Faulty Goods Rights Checker, Consumer Complaint Letter Builder, Refund Rights Checker and Bad Builder Action Plan to get instant personalised help.
Most Read
The Fake EHIC Card Scam
The Competition and Markets Authority (CMA) has been forced into taking action against websites who are charging consumers for a service that they can actual...
A Guide to the Consumer Rights Act 2015
The Consumer Rights Act 2015 came into force on 1 October 2015. It replaces three important pieces of legislation relating to consumer rights: The Sale of Go...
Top Ten Consumer Complaints and How to Deal With Them
Have you ever wondered what the most complained about consumer issues are? If you have, it probably won’t come as any surprise to learn that the Citizens A...
Can I Get a Refund for Missing Items in Kitchen Units?
There are really two parts to this question. The first involves the kitchen itself, whilst the second is about the items you paid for that really aren’t re...
Browse Topics
Free Rights Tools
Ask Our Experts
Dining Out
Property
FAQs
Financial
Leisure
Case Book
Credit and Store Cards
Advertising and Selling
Utilities
Holidays
When it Goes Wrong
Tradespeople
Transport
Shopping
Health
Data Protection
Consumer Protection
Latest Articles and Tools
Ask the Consumer Rights Expert
Faulty Goods Rights Checker
Can I Get a Refund on a Digital Purchase?
Your Rights When a Company Goes Into Administration
Chargeback vs Section 75: Which One Should You Use?
Section 75: How Your Credit Card Protects You
Buying from Amazon Marketplace: Your Rights
Subscription Traps: How to Cancel and Get Your Money Back
A Guide to the Consumer Rights Act 2015
The Consumer Contracts Regulations: Know Your Rights
The Insurance Act 2015: The changing face of insurance?
Selling Your Car? Look Out for Scams
About This Site
Expert Advice on Consumer Rights...