Consumer Rights Expert
Expert Advice on Consumer Rights...

You deserve to know your consumer rights, and our expert advice makes it simple to understand what you're entitled to across shopping, utilities, holidays, finance and so much more. Consumer Rights Expert is here to help.

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What Are my Rights on a Faulty Television?
If your TV is faulty, you can reject it for a full refund within 30 days of purchase. If it's more than 30 days but less than 6 months since purchase, it's p...
A Guide to the Consumer Rights Act 2015
The Consumer Rights Act 2015 came into force on 1 October 2015. It replaces three important pieces of legislation relating to consumer rights: The Sale of Go...
What Guarantees Mean
Many products come with a free guarantee or warranty from the manufacturer. What they promise can vary - a guarantee will often extend to the replacement or...
Dealing With Cowboy Builders
Cowboy builders are the bane of the construction industry. There are, on average, at least 100,000 complaints every year about them. They ruin things for per...
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Latest Articles
A Guide to the Consumer Rights Act 2015
The Consumer Rights Act 2015 came into force on 1 October 2015. It replaces three important pieces of legislation relating to consumer rights: The Sale of Go...
The Consumer Contracts Regulations: Know Your Rights
The Consumer Contracts Regulations 2013 came into effect on 13 June 2014. They are a way of bringing The Consumer Rights Directive into UK law, and for contr...
The Insurance Act 2015: The changing face of insurance?
The Insurance Act 2015 has recently received royal assent. This means that it will now become law, with effect from August 2016. The new legislation will onl...
Selling Your Car? Look Out for Scams
Are you tempted by the adverts on television that promise to buy your car from you? Any car in fact? For £50 to £50,000? They sound too good to be true if...
How to Avoid Extra Insurance Costs
Everything’s getting that much more expensive these days, and you can’t fail to have noticed that your car insurance prices have been hiked up along with...
The Downsides of Pay Day Loans
It’s happened to us all – a week before payday there’s a domestic emergency, the boiler breaks down, the car gives up the ghost, or the bathroom floods...
Tick Boxes: Changes in EU Law
It’s so easy to get caught out when you’re online, searching for bargains, and sometimes you can be trapped into thinking you’ve got the best deal poss...
Why Avoid Discounted Cosmetic Surgery?
With celebrities from all lists – A through to Z – seemingly signing up for cosmetic procedures (and then, of course, hotly denying it) and new beauty tr...
Budget Supermarkets: Wise Move or a False Economy?
With inflation soaring and dire warnings about the prices of just about everything going up, one area of our expenditure that we do have a little more contro...
The Digital Economy Act and How Will it Affect You
If you haven’t heard of the Digital Economy Act, it’s not really surprising. The legislation, which has proved controversial and become the subject of ju...
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Expert Advice on Consumer Rights...